Case Managers don't relate, do they?
I heard it said that a study showed that most elders receiving social care services see their social worker only once a year at the time of the care plan review. When asked who they felt closest to and who they turn to, they invariably mentioned their regular care worker who visited them more frequently and spent time with them.
How has social work allowed itself to get into this position, where workers spend huge amounts of their time in front of computer screens rather than with their clients? Is a consequence of this the number of serious case reviews and enquiries where a factor was the worker's seeming lack of skill and judgement regarding the client's behaviour and lifestyle?
How can probation officers with 120 client caseloads possibly do anything more than just confirm their supervisees attend as required - how can they possibly engage with them and develop any trust that might lead to them knowing what's going on in their lives and helping them with the sorts of issues that led to them getting in trouble with the law and thus help them to avoid re-offending?
How has social work allowed itself to get into this position, where workers spend huge amounts of their time in front of computer screens rather than with their clients? Is a consequence of this the number of serious case reviews and enquiries where a factor was the worker's seeming lack of skill and judgement regarding the client's behaviour and lifestyle?
How can probation officers with 120 client caseloads possibly do anything more than just confirm their supervisees attend as required - how can they possibly engage with them and develop any trust that might lead to them knowing what's going on in their lives and helping them with the sorts of issues that led to them getting in trouble with the law and thus help them to avoid re-offending?
